Why do organizations seem to redesign their performance appraisal "system" every few years?
We may be able to gain some insight into this question by asking employees and managers how they feel about the organization’s performance appraisal system. From our own research, we found that only 40% of all employees, 44% of management, and only 36% of RNs believe their organization’s performance management system does a good job of measuring their performance. Put another way, three-fifths of all employees believe that their performance management system does an average to poor job of measuring their performance. Further, when asked about their organization’s reward systems, only 9% stated that they believe their organization does a good job of rewarding employee contribution.
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So how can we help?
At Nyhart, we emphasize the integration of performance management with the vision and mission of the organization. In partnership with management, we design a format and system that fits the culture and uniqueness of the overall organization. We believe that performance management is a key management process and that individual employees should have:
- A clear understanding of the expectations set for their personal performance against well defined criteria
- A clear understanding of the goals of their department or work unit and the overall organization
- A clear understanding of their role in the success of their department or work unit
- A clear understanding of the organization’s customer service program, and the impact of their own behavior on patient satisfaction
- A clear understanding of the organization’s reward system
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We can help your organization establish a full time, year-round, performance management program.
For more information about HR Consulting Services, call us at (317) 803-7700 or fill out the form below and the appropriate Nyhart associate will be in touch with you
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