New Trends in Employee Surveys
Traditionally, employers surveyed more on classic employee relations themes, focusing almost exclusively on entitlement topics such as pay and benefits. While traditional employee relations themes are still important, many organizations have taken the next step by using surveys to ask about corporate initiatives, marketing campaigns, and a host of other organizational programs.
Customized Surveys Tailored to Your Needs
Employee Relations Climate Surveys
Organizational Total Alignment Surveys
Union Organizing Risk Assessment Surveys
Quality of Work Life Surveys
Leadership Effectiveness Surveys
Internal Customer Service Surveys
360° Feedback Surveys
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Internal Customer Service Surveys
Many organizations have come to understand that employees are also customers. Process handoffs and the customer/supplier chain within an organization are key factors in the quality and productivity of an organization. Understanding the service level needs and the level of satisfaction of one group of employees (i.e. a department or work unit) with the services provided by another group of employees is crucial feedback for the latter group. These surveys are usually much shorter (five to fifteen questions) and are administered monthly, quarterly, or annually to a targeted group of respondents. Web survey techniques are especially effective for these types of surveys.
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